Quick and easy resolution is available 24x7x365, since issues may be e-mailed or called in directly to Emerson's state-of-the-art ProAct Service Center. An optional, private 1-800 number, customized answering options, and private labeling ensures continuity of your processes so store managers have the peace-of-mind that their issues will be handled promptly and professionally. Should a retailer change store hours for a holiday or special event, ProAct EFS can easily broadcast schedule or setpoint changes across an entire enterprise as well, ProAct EFS is an easy way to augment your facility management capabilities without adding personnel or headaches to your existing operation.

As part of the ProAct suite of facility services, EFS seamlessly integrates with other ProAct services. This helps your operation streamline the entire facility management process, enabling you to operate more efficiently, maintain maintenance accountability, and ensure that your facilities are operating properly. As with all services, data is available on a custom, secure website for data mining or exporting in a variety of formats.

“ProAct EFS is Emerson's latest advancement dedicated to helping retailers get the most out of their service organizations,” said Bill Coulombe, president of Emerson's Retail Solutions group. “As part of the Intelligent Store ™ architecture, our customers will not only enjoy lower operational costs, they will ultimate get the information they need to make better decisions about their facilities.”