Annual Holiday Closure Notice Retail Solutions (Computer Process Controls, Inc. and Retail Services, Inc.) Atlanta offices will close for the winter holidays from December 24, 2007 through January 1, 2008. In order to ensure critical products are available during this closure, we will staff a customer service representative from December 26, 2007 to December 28, 2007 from 8:00 am to 5:00 pm Eastern Standard Time. Technical support is available from December 26, 2007 through January 1, 2008. Our offices will reopen on Wednesday, January 2, 2008. Monitoring and call center services provided through Retail Services ProAct ® Service Center will not be interrupted during this scheduled closure.
• Atlanta Offices Closed (Computer Process Controls, Inc. & Retail Services, Inc.)
• Technical Support & Emergency Parts Shipment During Closure: 770-425-2724 OR service@cpcus.com
• Emerson's ProAct ® Service Center Will Remain Fully Operational During Closure
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December 2007 |
January 2008 |
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31 |
1 |
2 |
Advance Product Orders |
Last day to place orders for standard product shipments until after the New Year. |
Last day for 2007 standard product shipments. Orders placed between 12/12 and 12/23/07 may be scheduled into the New Year for those products with extended lead times. |
Offices Closed |
12/26 to 12/28. Orders only. No shipments. 8:00 am to 5:00 pm EST. |
Offices Closed |
1/2/08 Offices Re-Open |
Technical Support & Repair Parts
770-425-2724 or service@cpcus.com |
Normal business hours. |
12/26 to 12/28, 12/31, & 1/1 - Continued technical support services from 8:00 am to 4:00 pm EST. Repair parts orders & shipments available from 8:00 am to 5:00 pm EST. |
| ProAct® Service Center |
No Change in Operations |
Please accept our best wishes for a joyous holiday season and a prosperous New Year.
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